Payment Policy

Payment Policy

Thank you for shopping at Not Your Basic Girl. Please read our payment policy carefully before making any purchases on our website.

Accepted Payment Methods

We accept the following payment methods:

• Visa, MasterCard, American Express, Discover

• PayPal

• Apple Pay / Google Pay (where available)

All payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment is successfully completed.

Payment Security

We use industry-standard encryption to ensure your payment information is safe and secure. Your credit card details are never stored on our servers.

Currency

All prices on our website are listed in USD (United States Dollar). If you are using an international card, your bank may apply conversion charges.

Failed or Declined Transactions

If your payment is declined or does not go through, please check:

• Your card details

• Available balance

• Internet connection

If the issue persists, please contact your bank or reach out to our support team at support@notyourbasicgirl.com.

Order Confirmation

Once your payment is successful, you will receive an order confirmation email with your purchase details. If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us.

Refunds and Cancellations

Please refer to our Refund Policy for details on returns, exchanges, and cancellations. Note that not all items are eligible for refund once payment is made.